What our Customers say...

Water Damage Testimonials

SERVPRO of Renton was great. Super easy to work with. We found black mold on a Saturday, they were there Monday morning to test the sheetrock and their team showed up Tuesday to do the demo. Paige, our rep, was super responsive and helpful.

The demo team on Tuesday of Alonzo, Anthony, and Shiraz were super great. Very friendly, kind, and respectful. They had no problem with our specific requests (taking the debris out through the large exterior windows instead of coming through the house with, extra removal of some additional debris in the room, etc.) and performed great work. They communicated directly with me about what they found and what they thought next steps would be for me (getting a contractor to replace the rotted wood in certain areas). And they left the room very clean and ready for the next phase of work.

Hopefully we won't have any further water damage or mold problems, but if we do we will happily use SERVPRO of Renton again!

Thank you so much SERVPRO!!! After stressing trying to move out of a house my family has lived in for 15+ years they came and helped us and we couldn’t be more thankful! Crystal the general manager was so kind and helpful. They made this transition for my family very simple. If you are looking for moving help, cleaning or anything of that nature, call Renton SERVPRO and you won’t be disappointed!!!

David and Leshaun were very professional and helpful .I appreciate all the work the SERVPRO guys did to get my apartment dried out. Amelia has been very proactive about getting appointment times that work for me. I can't remember everyone's name that came out but Toby was out twice too. They were all great.

D’Ayers and his team Javaan, Stephen, and Chris were professional, informative and knowledgeable. Arrived on time, quickly diagnosed all the areas the water ran and had a clear plan for clean up. Could easily see the team was experienced. Happy to work with them.

The entire team at SERVPRO of Renton are top notch. They have helped our small private school two times in the past 3 years. This last incident was caused by a hot water heater bursting and flooding our art room and upper school wing. I called and woke up our rep Debbie at 6:15 and she had a team at the school before I arrived. With the help of Dale and his amazing crew our school was back to normal in less than 24 hours. The entire team has gone above and beyond what anyone could imagine.

Even before our accident, Debbie and the rest of the team have worked side by side with us to have a plan in place for such instances. They all have treated us as a million dollar client since day one.

I would highly recommend Dale and SERVPRO of Renton to anyone in the area. They are efficient, fast, and very competitive on pricing. They have earned a lifelong customer in myself and the school.

Had a flood at 3 AM due to a broken washing machine hose, which destroyed the flooring in my 1st level of the house.  Insurance (Liberty Mutual) recommended SERVPRO, and even called their dispatcher for us.  At 8:15 in the morning, the doorbell rang and in came two very professional people.  They immediately assessed the damage and began extracting water from the carpet.  They packed everything out of the ground floor where there was water (about 95% of it), and stored most of it away in their warehouse.

I am still waiting on the return of the boxes since the construction isn't complete. However, I expect it will be in good shape.  

I contacted SERVPRO and spoke to Amanda, there was water outside my laundry room. Having just had a leaking washer, I was concerned that was the source of the water leak. Fortunately SERVPRO was able to get out the same day and solved my problem, they could have just as easily put me off until the next day. Had that happened, I would have been concerned about it, and would have had to cancel a trip out of town to meet them. So I was glad they could fit me into their schedule on short notice. The techs they sent seemed knowledgeable and made me feel like they really cared. Thank you for the great service!

After coming home to a flooded laundry and kitchen area, we called SERVPRO of Renton first thing in the morning.  Max and his crew got on it right away.  Ceiling, insulation, walls, trim, vinyl and wood floors.  They were experts in their careful assessment, demolition of the damaged areas, and drying out the water damaged areas from top to bottom.  I was pleasantly surprised that when I went so far as to check the crawl space under the house, Max had removed all the saturated insulation and left no mess at all!  The dust barriers were a big help as well.  And Mikie, great job too!
The follow-ups were always on time and crews were courteous and appeared to enjoy their work.  How many places can you say that about!?
It's not pleasant when you have a water line break in your home.  But everyone on the crew were so knowledgeable and personable that you feel like taking them all to lunch for a job well done.

Thank you SERVPROof Renton!
Kelly & Trish

Family came home to flooded upstairs and downstairs due to leaking toilet. Water was everywhere. SERVPRO was one of the companies listed when we contacted our insurance company. Didn't realize I was calling Renton! The crew drove out all the way down to Lacey got here at Midnight and got to work. Great crew that night and all the days to come. Shout out to Debbie, Keisha and Jason perfect communication and follow up.

Thanks Debbie for answering all my questions and phone calls and follow up emails. Everything almost complete. Have already recommended SERVPRO to neighbors. 5 star service from me.  

Mr. CG

I had a flood in my home just a couple weeks ago. SERVPRO was at my house cleaning up and drying the flooded area so fast! I think many of my belongings were saved because of their speed and organization. They kept me informed of every step, and were so courteous and careful of my things.

Thank you, SERVPRO, you are the best!

What a great experience. Every time they came to our home after our basement flooded, they were on time and the techs were as nice as can be very professional and honest. I would and will recommend them to anyone..  Thank you SERVPRO.

We've used SERVPRO twice now because of a broken pipe leak and a basement leak and we were very happy with the service both times. Both the office staff and tech's were understanding and easy to work with. They explained everything they were going to be doing and why. They told us what to expect and were very professional. We would definitely use this company again if need be and would recommend them to family and friends.

After recently incurring a plumbing issue resulting in serious water damage, my first thought was quickly re-mediating the damage and not how my insurance carrier would cover cost of the damage so my first call was to SERVPRO of Renton. Although there are several companies providing damage remediation, the SERVPRO name immediately came to mind having seen their familiar green vehicles on many occasions. In a semi-panic situation such as this, knowledgeable, confident, and competent customer assistance is very comforting.

SERVPRO of Renton's response was immediate with a service team showing up at my home within a matter of a few hours. The technicians were courteous, highly experienced and went to work at once. Throughout the entire process, I was contacted frequently and consistently apprised of their progress. The quality of service I received starting with my initial call to them through the remediation process was truly impressive. SERVPRO of Renton is a highly professional organization and I strongly recommend their services to anyone finding themselves in need of property damage restoration services.